Shipping Policy


Shipping Method


Your device will be shipped through Canada Post’s Regular Parcel™ ground delivery service.


Shipping Fee


Instant-Alert offers free shipping across Canada.


Delivery Time


When you subscribe to Instant-Alert, we immediately prepare your order and ship it within 1 to 3 days.


Once shipped, your order will be delivered within 3 to 7 days. 


– Quebec and Ontario: 3 to 6 business days

– Other provinces: 5 to 7 business days


Please note that Canada Post delays could impact the delivery time.


Delivery Zone


Our devices are shipped across Canada.


We do not offer international shipping as our devices only work in Canada.


Order Tracking


Once your order is shipped, we will send you a Canada Post tracking number by email. You will then be able to track your package through Canada Post’s website.


Contact Instant-Alert’s Customer Service


1-833-910-2772